Build the thing
The deliverable is a working system inside the business, not a deck that explains why a system might be useful someday.
About Benri
Built in Miami for operators who need the work to actually run.
Benri is a founder-led AI implementation studio run by Pazi Najman. The point is not to make your business feel futuristic. The point is to remove the workflow that keeps dragging you back into admin.
Free. 30 minutes. No payment until we agree on scope.
Miami-built / SMB-focused
Benri is intentionally small: direct conversation, narrow scope, fast implementation, and no maze of account managers between you and the person building the system.
Why this exists
Small businesses are not behind. They are buried.
Most SMB operators already know where the business leaks time: the missed calls, document chase, manual scheduling, CRM cleanup, owner updates, client reminders, quote follow-up, and reporting that never quite fits inside one tool.
Benri exists for the gap between knowing the work should run better and having the technical team to build it. We map one painful workflow, build the system, define where humans approve, and hand over something the business can actually use.
Operating principles
The way Benri builds is the positioning.
Keep the human in the right place
AI can draft, classify, summarize, route, and remind. Judgment, approvals, and sensitive decisions still need a person.
Scope before speed
Two-week builds only work when the workflow is narrow enough to understand and the finish line is written down.
Founder-led
You talk to the person responsible for the build.
This is not an agency model with a handoff from sales to strategy to delivery. Pazi scopes the work, stays close to the build, and keeps the relationship direct.
Benri came out of building real internal systems, not writing about AI from the outside.
ClaimVex - medical coding validation built around expensive billing errors
SilverDispatch - after-hours dispatch proof of concept for field service teams
Internal AI operating stack - research, content, outreach, and build workflows run through the same operating principles Benri sells
Best fit
Benri is built for operators with one workflow they can name.
- Owner-led SMBs with 5-100 employees
- Teams losing time to repeat admin, follow-up, intake, scheduling, documents, or reporting
- Operators who need a practical build more than another software subscription
- Businesses willing to start with one workflow instead of automating everything at once
Not the fit
Benri is not trying to be everything to everyone.
- Enterprise transformation programs
- Pre-product startups looking for an app development shop
- Projects where nobody can own approvals or decisions
- Requests to automate work that clearly needs professional judgment
Built artifacts
The founder-led model has to prove it can ship.
SilverDispatch and ClaimVex are the clearest current proof points: different industries, same operating belief that useful AI has to become a working system.
View proof hub
SilverDispatch
POCAfter-hours dispatch and service ticketing for an operator that needed every request turned into a tracked, escalating job.
Request intake and issue classification
Technician routing and SMS escalation
Dashboard for open, accepted, escalated, and resolved work
PythonFastAPITwilioSupabase
ClaimVex
LiveMedical coding validation for orthopedic workflows where accuracy, traceability, and review timing matter.
CPT combination and modifier validation
Rules-based review with AI assistance
Built around day-of-service staff workflows
ReactTypeScriptSupabaseVercel
AR Desk
POCA custom receivables workspace that turns accounting exports into a prioritized customer chase queue.
Customer-level aging and priority queue
Copy-ready follow-up emails in the operator's tone
Cleanup flags for stale balances that need review
Next.jsReactTypeScriptVercel
Slot Warehouse
POCAP, receiving, and inventory in one screen for a slot machine warehouse operator. Action queue surfaces today's work; vendor invoices match against history with named exceptions.
Inventory command center: summary tiles + clickable action queue + saved views
Vendor invoices match 2-way or 3-way; price-drift, qty-variance, items-not-on-PO surface as named exceptions
Approve simulates a QuickBooks Online bill; auto-receive bumps stock in lockstep
Next.jsReactTypeScriptVercel
Incoming · 8:47 PM
+1 (305) 555-0142
VoiceFront
Concept demoAI front-desk for after-hours calls. Transcribes, structures, SMS-confirms, and routes into calendar + Slack. Four industry scenarios with an emergency-escalation path.
Pulls caller name, intent, urgency, and callback window in real time
Auto-fires SMS confirmation, calendar block, and Slack ping after the call
Emergency keywords skip the queue and page the on-call person directly
Next.jsReactTypeScriptVercel
LeadLane
Concept demoAI router for inbound leads. Scores, routes, drafts replies, and schedules follow-ups across real estate, insurance, and staffing scenarios.
Scores every lead with reasoned positive + negative factors, not a black box
Routes by specialty, capacity, and referral history — not just round-robin
Drafts a tailored first-touch reply and schedules the follow-up cadence
Next.jsReactTypeScriptVercel
JobLine
Concept demoCustomer-visible job tracker for service businesses. Operator dashboard on one side, customer phone view on the other, across four trades.
Schedules + dispatches from a single calendar view
Progress photos and chat threaded into one customer-facing link
Status timeline auto-fills as the tech advances through milestones
Next.jsReactTypeScriptVercel
OnboardLoop
Concept demoNew-client onboarding pipeline for professional service firms. Step-by-step checklists with live status across law firm, accounting, and wealth-manager scenarios.
Per-client checklist with status, owner, and blocker reasons
Auto-fires reminders, escalates blockers, drafts engagement letters
Compliance gates (conflict checks, KYC, FATCA) surface as their own status
Next.jsReactTypeScriptVercel
Drafted replies
ReviewLoop
Concept demoUnified review inbox across Google, Yelp, Facebook, and Tripadvisor with AI-drafted responses in multiple tones. Complaints auto-escalate to the owner.
Multi-source inbox with sentiment + topic extraction
Multiple drafted responses per review with tone selector
Auto-escalates billing disputes, allegations, and 1-stars to owner
Next.jsReactTypeScriptVercel
QuotePilot
Concept demoAI-drafted quotes for service businesses. SMS or voicemail in, structured line-item quote out, drafted from your pricing rules.
Reads SMS / voicemail / form / email and structures the ask
Drafts line items from your pricing sheet with auto-applied bundle discounts
Surfaces flags for owner judgment (permit timing, unusual scope, conflicts)
Next.jsReactTypeScriptVercel
BillBox
Concept demoVendor invoice in, extracted fields and GL coding out. Flags duplicates, over-thresholds, missing W-9s. Owner approval routes 10%; 90% sync straight through.
Extracts vendor, dates, line items, totals with confidence per field
Suggests GL codes from your chart of accounts; reassignable from the full library
Flags 10% of bills that need human judgment, routes 90% straight through
Next.jsReactTypeScriptVercel
RouteSpark
Concept demoToday's stops + tech roster, optimized respecting time windows, skills, and capacity. SMS routes to the field in one click.
Schematic map with stops, techs, and animated route lines
Constraint toggles (time windows, skills, capacity, lunch) really recompute the route
Click-to-reassign overrides + SMS-the-day-to-techs handoff
Next.jsReactTypeScriptVercel
Mission
Every small business should run like a Fortune 500 company without the Fortune 500 budget.
That does not mean more software. It means fewer loose ends, fewer repeated handoffs, cleaner decisions, and systems that give owners time back without flattening the parts of the business that should stay human.
Bring the workflow
If the work keeps coming back to you, it is probably time to map it.
Thirty minutes. Tell us what keeps getting done manually. We will tell you whether it is worth automating.
Book a Free Discovery Call
Free. 30 minutes. No payment until we agree on scope.