
SilverDispatch
After-hours dispatch and service ticketing for an operator that needed every request turned into a tracked, escalating job.
Demos & build samples
Three working systems Benri can point to today — ClaimVex, SilverDispatch, and AR Desk — plus a library of workflow starting points you can open, click through, and use to picture your version.
The three builds
Map the workflow, encode the rules, keep humans in the right places, and ship the system. Status labels stay honest: ClaimVex is live, SilverDispatch and AR Desk are POCs.

After-hours dispatch and service ticketing for an operator that needed every request turned into a tracked, escalating job.

Medical coding validation for orthopedic workflows where accuracy, traceability, and review timing matter.

A custom receivables workspace that turns accounting exports into a prioritized customer chase queue.

AP, receiving, and inventory in one screen for a slot machine warehouse operator. Action queue surfaces today's work; vendor invoices match against history with named exceptions.
Incoming · 8:47 PM
+1 (305) 555-0142
AI front-desk for after-hours calls. Transcribes, structures, SMS-confirms, and routes into calendar + Slack. Four industry scenarios with an emergency-escalation path.

AI router for inbound leads. Scores, routes, drafts replies, and schedules follow-ups across real estate, insurance, and staffing scenarios.
Customer-visible job tracker for service businesses. Operator dashboard on one side, customer phone view on the other, across four trades.
New-client onboarding pipeline for professional service firms. Step-by-step checklists with live status across law firm, accounting, and wealth-manager scenarios.
Drafted replies
Unified review inbox across Google, Yelp, Facebook, and Tripadvisor with AI-drafted responses in multiple tones. Complaints auto-escalate to the owner.
AI-drafted quotes for service businesses. SMS or voicemail in, structured line-item quote out, drafted from your pricing rules.
Vendor invoice in, extracted fields and GL coding out. Flags duplicates, over-thresholds, missing W-9s. Owner approval routes 10%; 90% sync straight through.

Today's stops + tech roster, optimized respecting time windows, skills, and capacity. SMS routes to the field in one click.
Starting points
Small, believable tools that show what a custom build can look like before any code is written for your business.
Pain: Important requests hide inside a shared inbox.
Output: Classified inbox queue, reply drafts, owners, and escalation rules.
Open demoPain: Teams answer the same customer questions from scattered docs.
Output: Approved-answer lookup, draft replies, and escalation when confidence is low.
Open demoPain: Jobs, owners, documents, notes, and approvals live in too many places.
Output: A focused internal tool with statuses, owners, notes, and next actions.
Open demoPain: Owners need five tabs to understand what needs attention today.
Output: Daily view of stuck work, late items, open exceptions, and next actions.
Open demoPain: Missing fields and attachments are found too late.
Output: Document checklist, extraction, validation, and review queue.
Open demoPain: Receivables follow-up depends on memory, spreadsheets, and awkward one-off emails.
Output: Aging queue, customer notes, payment reminders, dispute flags, and follow-up drafts.
Open demoPain: Vendor messages land in the wrong inbox and wait for someone to forward them.
Output: Classified requests, assigned owners, due dates, draft replies, and escalation paths.
Open demoPain: Missed calls become lost revenue or morning cleanup.
Output: Call summary, urgency tag, follow-up task, and owner routing.
Open demoPain: Good leads sit in forms, inboxes, or voicemails.
Output: Qualified lead records, routing rules, CRM updates, and follow-up paths.
Open demoPain: Quotes and approvals stall because the next owner is unclear.
Output: Approval queue, reminder logic, owner notes, and status tracking.
Open demoPain: Disputes get mixed into normal receivables follow-up.
Output: Dispute detection, chase holds, owner routing, and resolution notes.
Open demoPain: Teams rewrite the same customer replies every day.
Output: Message classification, approved-language drafts, review rules, and follow-up tasks.
Open demoPain: Appointment updates scatter across inboxes, texts, calls, and calendars.
Output: Status classification, calendar checks, reply drafts, and exception routing.
Open demoPain: Clients keep asking for status because there is no simple place to see next steps.
Output: Client-facing status, requested documents, open approvals, notes, and next actions.
Open demoPain: Stuck work is only visible after the customer or owner asks what happened.
Output: Aging buckets, blocked items, owners, escalation triggers, and daily summaries.
Open demoCase study writeups
Longer-form notes on how each of the three builds was scoped, shaped, and shipped.
Case Study
How Benri built SilverDispatch, an after-hours dispatch and service ticketing system for a service operator with missed overnight requests.
Read case studyCase Study
How Benri built ClaimVex, a CPT medical coding validation system for orthopedic practices that catches denial-causing errors before submission.
Read case studyCase Study
How Benri built AR Desk, a custom receivables workspace that turns accounting exports into a prioritized follow-up queue.
Read case studyYour workflow next
Thirty minutes. No platform pitch. We will tell you what these build patterns would look like applied to your business.
Free. 30 minutes. No payment until we agree on scope.